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Privacy Policy

Effective Date: June 5, 2026

 

Whyte Dog Pottery ("we," "our," or "us") operates the website Whytedogpottery.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our ceramics.

 

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 

1. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

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  • Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you choose to purchase ceramics or sign up for our newsletter.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Shopify Payments, Stripe, PayPal).

  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

 

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

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  • Create and manage your account.

  • Process, fulfill, and ship your ceramic orders.

  • Email you regarding your order confirmation or customer service updates.

  • Monitor and analyze usage and trends to improve your experience with the Site.

  • Prevent fraudulent transactions and monitor against theft.

 

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

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  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and shipping assistance.

 

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

 

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

 

7. Your Rights Regarding Your Information

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You can review or change the information in your account at any time by logging into your account settings, or by contacting us directly.

 

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

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Whyte Dog Pottery

chriswhyte@protonmail.ch

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